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Blu ride-sharing car with logo on the body inside an elegant venue.

A new "Uber" launches in Romania

A new ride-sharing service is launching in Romania. It's called Blu. And it belongs to Autonom, a car rental company.

28 September 2023 Teodora Ghenciu

Launch of Blu Ride-Sharing Service

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Last night, I attended the pre-launch of a new ride-sharing service. It's called Blu and is offered by Autonom, the largest car rental company in Romania.

It will be available to the public around mid-October, but you can already download the app if you want to see what it looks like, though you can't book a ride yet.

In fact, Blu's slogan is "Journeys, not races." Because, from what I understand, they aim to offer a premium service, with more carefully selected cars, with more elegantly dressed drivers, who are professional drivers, instead of amateur drivers. Well, that makes me think more of a taxi company, not ride-sharing proper, but we'll see...

The truth is that anyone who has used Uber over the years has noticed that the quality has dropped significantly compared to its launch in 2015. So, some competition in terms of comfort, cleanliness, and elegance was welcome. The prices remain to be seen, of course. But I think that, unlike Uber, which aimed for the mass market, to reach everyone, to be used by everyone, Blu seems to propose targeting a smaller, more niche segment of the market, people who value quality over price. And who probably can afford it.

Tesla Taxi

The most interesting part is that they will have many electric cars available in the app, including many Teslas, the most Tesla cars currently available at any ride-sharing company. There's even an entire category dedicated to Tesla, out of the six available in total. Compared to three at Uber. For Tesla fans who can't afford to buy a car, this is probably a dream come true. If you're going to be stuck in traffic anyway, at least be in a Tesla.

Speaking of traffic, the app's IT system is developed in Malta, the country with the most complicated streets in the world, say those from Autonom. This is information I can't quickly confirm anywhere, but I'll take their word for it, as I imagine such a project wasn't built overnight; it might have even taken a few years, enough time for thorough research.

However, an important differentiator seems to be something else: 24/7 customer service. If you've ever had a problem with Uber, you probably know it's difficult to impossible to get in touch with anyone from them. And if you're a legal entity and need documents, the headache might be even bigger.

This corporate segment will be a focus for those at Blu, as they have emphasized an important benefit for companies rather than individuals: monthly invoicing. Instead of having to account for each ride, each receipt, you receive a nice invoice with all rides at the end of the month. I didn't even know this wasn't possible at present. But here we see that someone seems to have studied the market.

It will be interesting to see if the market can still support another ride-sharing service, alongside Uber, Bolt, Free Now, Spark, CityLink, and whatever else there may be.

P.S: If you still have doubts about the sustainability of an electric car, I invite you to watch the interview Electric car vs. gasoline car.

Frequently Asked Questions

What is Blu and what does it offer compared to other ride-sharing services?

Blu is a new ride-sharing service launched by Autonom, focusing on providing a premium experience with professional drivers and electric cars, including Teslas. Unlike other services, Blu aims to attract a segment of customers who prioritize comfort and quality over price.

What are the distinctive features of the Blu service compared to Uber?

The Blu service differentiates itself by emphasizing quality, comfort, and a customer service available 24/7, addressing common issues encountered with Uber. Additionally, Blu offers monthly invoices for legal entities, facilitating expense management.

What types of cars will Blu use for its services?

Blu will have a fleet predominantly made up of electric cars, including a significant number of Teslas, even having a dedicated category for them. This makes it attractive for Tesla fans who want to experience the comfort of these electric vehicles without purchasing them.

How will the Blu app operate in relation to users?

The Blu app will allow users to view the car offerings and plan rides, being available for download before the official launch. However, users will not be able to select rides until the service debuts.

Why is sustainability important in the context of ride-sharing services?

Sustainability is becoming an essential aspect of ride-sharing services as electric cars contribute to reducing carbon emissions and improving air quality. Blu, by integrating electric cars, responds to the growing demand for eco-friendly transportation solutions.

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